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EMERGENCY ROADSIDE ASSISTANCE

These Services Are Available 24/7/365 

 Road Patrols 

The objective is to get the member mobile on the roadside. These services are covered nationally. Areas of coverage include Lesotho and Swaziland. These services are limited to R500.  

Services Include: 

  • Change of a flat tyre 
  • Fuel assistance (the first 10 litres are covered. Anything over 10 litres is for the member account.)
  • Battery fun flat? A jump start and 1-hour labour are covered. The cost of a battery replacement will be for the member account. If a jump start is not possible, towing of the vehicle to the nearest battery fitment centre or relevant repair centre is covered. If the fitment/repair centre is not open, there is an allowance made to tow to the Service Providers yard for safekeeping. The distance to the nearest fitment/repair centre and the clients home address are the same? Towing to either location is allowed. A second towing service the following day is permitted. Replacement of a faulty battery must be within a reasonable period. Assistance for a damaged battery more than once in a week will be for the member account. 

 

  • Replacement of a battery will be for the member’s account.

 

  • Should you lock your keys inside the vehicle, the unlocking costs are covered. The replacement costs for vehicle keys are for the member’s account.

 

  • Minor roadside-running repairs related to breakdowns are covered. The service covers a mobile solution for coils, immobilizers, fuses and limited assistance on fan belts. 

These Services Are Available 24/7/365 

 Road Patrols 

The objective is to get the member mobile on the roadside. These services are covered nationally. Areas of coverage include Lesotho and Swaziland. These services are limited to R500.  

Services Include: 

  • Change of a flat tyre 
  • Fuel assistance (the first 10 litres are covered. Anything over 10 litres is for the member account.)
  • Battery fun flat? A jump start and 1-hour labour are covered. The cost of a battery replacement will be for the member account. If a jump start is not possible, towing of the vehicle to the nearest battery fitment centre or relevant repair centre is covered. If the fitment/repair centre is not open, there is an allowance made to tow to the Service Providers yard for safekeeping. The distance to the nearest fitment/repair centre and the clients home address are the same? Towing to either location is allowed. A second towing service the following day is permitted. Replacement of a faulty battery must be within a reasonable period. Assistance for a damaged battery more than once in a week will be for the member account. 

 

  • Replacement of a battery will be for the member’s account.

 

  • Should you lock your keys inside the vehicle, the unlocking costs are covered. The replacement costs for vehicle keys are for the member’s account.

 

  • Minor roadside-running repairs related to breakdowns are covered. The service covers a mobile solution for coils, immobilizers, fuses and limited assistance on fan belts.